Orderimport
Order Import
The order import handles two different flows
- B2C – Business to Consumer
- B2B – Business to Business
All orders are read in from Centra and stored in Centras log list.
B2C
Imports orders with the same order number as in Centra.
The order import handles customers as follows:
- If a customer template is filled in, the customer is created based on information from Centra with the template as the default value. See the field Customer Templet under market
- If a default customer is specified in the market, it is used. This is the most common way to run the B2C flow
Accounting settings for B2C customers - see Countries.
B2B
- If a customer template is filled in, the customer is created based on information from Centra with the template as the default value. See the field Customer Templ under market
- Retrieves the account from the order and maps against previously sent customer in the customer register
Return Order
When a return order is created and posted in BC, a credit note or delivery is created. If one of the document types has a connection to a Centra order, an update of the original order in Centra will be performed via an OrderUpdate request.
Which document type should trigger a return order message is set on the market card. Likewise, you set what status a return should have in Centra (if you want to be able to repay from Centra, the return needs to have the status Pending in Centra).
In version 19.3.8.0, a Central line type (new column in BC) has been added to be able to add return shipping to the return order - Return Fee.
There is an option to resend return order status from the Centra log: Actions à Outgoing à Resend return order status.
Updated: 2024-07-17 18:54 by Johanna Dobos Malmberg
